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Terms of Service

Last updated: August 13, 2025

These Terms of Service ("Terms") govern your access to and use of CancelPilot ("CancelPilot", "we", "us", or "our") and the website located at cancelpilot.ioand any related products and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You may use the Services only if you are at least 16 years old and capable of forming a binding contract with CancelPilot. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

CancelPilot analyzes email data you authorize us to access in order to identify subscriptions, renewal dates, and related information. Certain features may require connecting your email account through provider OAuth flows (e.g., Google or Microsoft). We never see your password.

3. Accounts and Security

  • You are responsible for safeguarding your account credentials and for all activities under your account.
  • You must promptly notify us of any unauthorized use or security incident.

4. Billing, Free Trials, and Cancellations

  • Some features are offered on a paid basis. Prices and plans are shown at checkout or in-app.
  • Free trials may be offered and can be changed or discontinued at any time.
  • You can cancel your subscription at any time; access continues until the end of the current billing period.

5. Acceptable Use

  • Do not misuse the Services, interfere with their operation, or attempt unauthorized access.
  • Do not upload unlawful, harmful, or infringing content.
  • Do not reverse engineer or attempt to extract source code except where permitted by law.

6. Privacy

Our Privacy Policy explains how we collect, use, and protect your information. By using the Services, you agree to our data practices as described there.

7. Intellectual Property

CancelPilot and its licensors own all right, title, and interest in and to the Services, including all software, design, text, and trademarks. You retain ownership of content you provide, but grant us a limited license to use it solely to operate and improve the Services.

8. Third‑Party Services

The Services may integrate with third‑party products (e.g., Google, Microsoft, AWS). Your use of those services is governed by their respective terms and policies. We are not responsible for third‑party services.

9. Disclaimers

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non‑infringement. We do not promise that the Services will be uninterrupted or error‑free.

10. Limitation of Liability

To the maximum extent permitted by law, CancelPilot will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Services.

11. Indemnification

You agree to defend, indemnify, and hold harmless CancelPilot and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Services or violation of these Terms.

12. Suspension and Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

13. Governing Law

These Terms are governed by the laws applicable in the European Union and, where relevant, the laws of your country of residence, without regard to conflict of law provisions. Venue will be appropriate in a competent court having jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on this page. If changes are material, we will provide additional notice where reasonable.

15. Contact

Questions about these Terms? Email us at support@cancelpilot.io.